Workforce & HR Resources
Supporting our Hospitality Workforce
The Banff & Lake Louise Hospitality Association supports the people behind Banff National Park’s world-class visitor experience. Through the HR Committee, comprised of human resource leaders from across the park, BLLHA works to support over 115 employers and more than 5,000 members of the hospitality workforce.
Working in collaboration with our HR Committee, we champion workforce sustainability through advocacy, research, training, housing needs, and partnerships that help attract, retain, and develop talent in our unique mountain environment.
Meet Kate: Your Virtual HR Advisor
Connect with the HR Committee
HR News: Agency Submissions
Do you have an upcoming workshop or event, or do you have important information/reports to share that you would like the HR Committee and their employees to know about? Submit your upcoming training or events for inclusion in BLLHA’s Monthly HR Newsletter.
Agency Updates for HR Meetings
Each agency will be allotted 2-3 minutes to provide relevant updates at the HR Committee Meeting. Updates should cover topics such as new offerings, one-time events and workshops, summary of newly released reports & surveys, etc.
HR Committee: Guest Speaker Request
BLLHA’s HR Committee meets virtually monthly to share updates, resources and best practices in the destination. Agencies and organizations who wish to present/speak at an upcoming HR meeting can submit a request form for consideration.
Emergency Preparedness: Stay Connected with Basecamp
BLLHA is committed to providing industry preparedness resources as well as being a direct communication link to industry in the event of emergency. BLLHA Basecamp is utilized as the primary hub for industry preparedness planning, community resources, emergency response updates, and timely communications.
Mental Health & Wellness Resources
Good mental health includes being aware of your abilities, being able to cope with the stresses of daily life, being able to work productively, and being able to participate in your community.
If you feel detached from the people around you, overwhelmed by stress, or too distracted or distraught to be productive, those are all signs that your mental health may be struggling. If you see the signs, there are Bow Valley resources and support services available to you.
Workplace Inclusion Charter
BLLHA is a founding supporter of the The Bow Valley Workplace Inclusion Charter (WIC), a locally-driven, no-cost toolkit and recognition program that supports employers to create more inclusive workplaces in the Bow Valley.
We encourage all Bow Valley businesses, non-profits, and government organizations of all sizes to join the program and take these practical steps to build more inclusive workplaces.
Reduce Waste with Banff Borrows
Reducing Single Use Waste in Banff National Park
Banff Borrows is a Community-based Reusable Cup Program designed to reduce single use waste in Banff National Park. This program makes it easy for Residents and Visitors to borrow reusable cups from participating F&B outlets for up to 30 days at no cost. Join the movement and continue to be part of the solution.
Newcomer Young Adult Employment in the Food & Beverage Sector
Building Inclusive Workplaces
By fostering inclusivity, you can make your workplace more attractive to newcomer young adults. It will also improve overall staff recruitment, retention, and well-being. Whether you’re new to equity, diversity, and inclusion (EDI) or looking to deepen your knowledge, AAISA /PolicyWise training materials are designed to meet your needs.
